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Exploring UX Patterns in Ecommerce websites and applications

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Maya Piretti
Maya Piretti

published on 2022-08-27

8 minutes read

User experience (UX) is a crucial aspect of ecommerce design. It can make or break a customer’s decision to purchase from your website. In this post, we will explore some of the most popular UX patterns in ecommerce and how they can be used to improve the customer experience.

Navigation is the backbone of any website, and ecommerce websites are no exception. A well-designed navigation menu makes it easy for customers to find what they’re looking for, and increases the chances of them making a purchase. Some popular navigation patterns in ecommerce include:

  • Mega Menu: A Mega Menu is a large, expandable menu that displays subcategories and sub-subcategories of products. This makes it easy for customers to find products within a specific category and increases the chances of them finding what they’re looking for.
  • Search Bar: A search bar is a must-have for any ecommerce website. It allows customers to quickly find products by keyword, and can also suggest popular or related products.

Product Listing

Product Listing pages are the pages where customers can view a list of products in a specific category. These pages should be designed to make it easy for customers to find the products they’re looking for, and to encourage them to make a purchase. Some popular patterns in ecommerce product listing pages include:

  • Filtering and Sorting: Filtering and sorting options allow customers to narrow down the product list to only show products that meet their specific criteria. This improves the customer experience by making it easier for them to find the products they’re looking for.
  • Product Cards: Product cards are a popular pattern for displaying products on a listing page. They typically include a product image, title, price, and a call to action. This makes it easy for customers to quickly view product information and make a purchase.

Product Detail

Product detail pages are where customers can view detailed information about a specific product. These pages should be designed to provide customers with all the information they need to make a purchase decision. Some popular patterns in ecommerce product detail pages include:

  • Product Images: High-quality product images are a must-have on product detail pages. They allow customers to view the product from different angles and see it in detail.
  • Product Reviews: Customer reviews are a powerful tool in ecommerce. They provide valuable insights into the product and can increase the chances of a customer making a purchase.

Checkout

The checkout process is where customers finalize their purchase. It’s important to design the checkout process to be as simple and straightforward as possible. Some popular patterns in ecommerce checkout pages include:

  • Multi-Step Checkout: Multi-step checkout is a popular pattern that breaks the checkout process down into multiple steps. This makes it easier for customers to understand the process and complete their purchase.
  • Progress Indicator: A progress indicator is a helpful tool that lets customers know where they are in the checkout process and how many steps are left.

In conclusion, UX patterns play a crucial role in ecommerce design. By understanding and implementing these patterns, ecommerce websites can improve the customer experience and increase the chances of a customer making a purchase. Navigation, product listing, product detail, and checkout are all important areas to focus on when designing an ecommerce website, and by utilizing the patterns discussed in this post, you can create a user-friendly and effective ecommerce website.